Trycera Financials Mobility app allows consumers the ability for video-enabled customer service to assist in the enrollment process or to answer general customer support questions.
Our Mobility app serves as a customer endpoint on iPhone, iPad, or iPod for audio, video, and content sharing sessions to make it easier in understanding the services our Company provides consumers.
Enjoy a simple, one-click to connect customer service experience. Your request will be automatically routed to the first available representative who specializes in the specific department in which you are seeking assistance. Once connected for 2-way audio and video, our representative can share content in the session to enhance the value of the interaction.
Tryceras Mobility App is much more than traditional video conferencing. Our revolutionary Mobility system offers a highly flexible approach to delivering video-enabled customer service interactions by leveraging automatic call routing, smart queue management capabilities, live video session transfers between agents, and multi-party sessions.